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ISO Management Systems

ISO 9001:2026 Introduction Course

1 dayFoundationISO 9001CQIIRCA
Tutor leading ISO training in a modern meeting room

ISO 9001:2026 Introduction Course requirements and overview

This accredited ISO 9001:2026 introduction course gives quality managers, operations staff, and newcomers to ISO the core fundamentals and framework of a Quality Management System (QMS). Delivered in one day by experienced tutors, the course explains the quality principles, the Annex SL structure, and the process approach that underpin ISO 9001 — preparing UK manufacturing, engineering, construction, and IT teams to support certification with confidence.

Course outline

  1. Module 1: Introduction to ISO 9001 and Quality Management

    Why ISO 9001 exists, what certification means, and how a quality management system supports consistent performance.

  2. Module 2: The Seven Quality Principles

    Customer focus, leadership, engagement, process approach, improvement, evidence-based decisions, and relationship management.

  3. Module 3: The Annex SL Framework

    The common high-level structure shared across modern ISO management system standards.

  4. Module 4: The Process Approach in Practice

    Mapping inputs, outputs, controls, responsibilities, and improvement opportunities inside your organisation.

Delivery methods

1 day · Foundation level · available through onsite, hybrid and online delivery. Pricing starts from £35, with options for individuals, teams and workplace delivery where available.

Onsite
£895

Delivered for up to 10 delegates

Online
£35

Remote delivery for individuals

What you will learn in this ISO 9001:2026 Introduction

Understand the seven core quality management principlesNavigate the Annex SL high-level structure used across ISO standardsApply the process approach to your own organisation's workflowsRecognise the key clauses and requirements of ISO 9001:2026Describe how a QMS supports certification and continual improvement

Who should attend

This course is suited to quality managers, operations staff and beginners to iso working across manufacturing, aerospace, engineering, construction and service organisations. It is built for delegates who need clear, practical guidance on Quality Management Systems, process control, customer satisfaction and continual improvement without unnecessary jargon.

Quality ManagersOperations StaffBeginners to ISO

Accreditation and certification

The course is aligned with CQI / IRCA expectations where applicable. Delegates receive confirmation of completion and can use the learning to support internal competence, audit readiness and management system improvement.

Frequently asked questions

What is ISO 9001?

ISO 9001 is the international standard for Quality Management Systems. It sets out a framework for consistently meeting customer and regulatory requirements and improving processes, and is used across manufacturing, engineering, construction, and service sectors.

Who should attend the ISO 9001 introduction course?

Quality managers, operations and production staff, and anyone new to ISO. No prior experience is needed — it's a foundation-level course.

How long is the ISO 9001 introduction course?

One day. It's available online for individuals, or as hybrid/onsite delivery for teams.

Is the course accredited?

NDC Certification Bureau is UKAS-accredited and the course is aligned to CQI/IRCA expectations. Delegates receive a certificate of completion.

Can I take the ISO 9001 course online?

Yes. Online delivery is available for individuals from £35; hybrid and onsite options suit teams.

How much does the ISO 9001 introduction course cost?

From £35 online per person, £695 hybrid for teams, or £895 onsite for up to 10 delegates.